A wild ride, in all the wrong ways. - Anonymous employee BetterCloud Employee Review

1.0
25 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The only person at the company that truly seems to care about the employees is the CEO. But, unfortunately, the more BetterCloud grows, the more out of touch he is with what his employees really want/need. -Total addressable market for the platform is uncapped.

Cons

-They say they value work/life balance but only reward the people that are working 60+ hours a week. -Very cliquey. There is a clear preference for the employees living in New York (even in a remote world). -No merit cycle process or compensation philosophy. It’s not uncommon for (deserving) employees to go years without a raise. -There’s been some questionable decisions made by HR, including sweeping some inappropriate manager/employee relationships under the rug and instructing concerned employees not to speak of the inappropriate incidents. -The review that mentions someone being let go while on maternity leave? That’s true. They also laid off 50+ and not long after, announced a large round of funding. This left a lot of current and former employees feeling uncomfortable and misled. -Lack of transparency around roadmap and why certain decisions were being made. -Poor planning/goal setting which led to goals consistently being missed. -Zero regulation around political or hard hitting social issues — if you don’t agree with the company’s stance, there was no room or space to voice that and have healthy conflict discussions. -Despite training, there is not buy-in from leadership (especially in sales) around Diversity & Inclusion.

Explore other reviews about BetterCloud

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

DP is the man, and such a great leader.

Cons

When they got purchased, things changed because of the way Vista operates.

2.0
12 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good base pay, great coworkers

Cons

No transparency across senior leadership, bad cross-functional team work, very siloed, unrealistic quota goals, poor product reliability, no 401K matching, expensive benefits, no room for upward mobility, no room for skills growth, tons of churn with no meaningful new sales.

5
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