Great people, but leadership is very hypocritical - Anonymous employee BetterUp Employee Review

1.0
25 Aug 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked with some if the amazing people throughout my whole career at BetterUp.

Cons

So so many cons. My manager at BetterUp was constantly undermining my skills. They had the "I am better than you, and will always be better than you" attitude. During every single 1:1 they constantly made it known that I will never move up in my career and always made it known how they moved up the ladder, what Alexi and Eddie think of them, and how amazing they were. They never gave me a straight answer when I asked what I could do to improve. Additionally, the leadership team constantly says if we have ideas just to do it, with this manager EVERYTHING we did had to go through them. Any small and minute change had to have the green light from the founders. Everything had to run up the leadership cascade, and leaders were constantly breathing over our shoulder. I felt constantly demeaned and was never able to speak my mind. They say they care, they will even send out surveys and ask us what they could do better or how we can be heard more. It's all a sham, nothing ever comes from that. Leadership does not care about you, they need you to constantly work and then blame you for not taking care of yourself.

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BetterUp Response
5y
Thank you for taking the time to provide this review. We take feedback on our employee experience seriously and your experience with your manager, as described, is certainly not acceptable. We would welcome the opportunity to engage in dialogue with you to learn more. We hope to hear from you soon. You can reach the People Team at hr@betterup.co or you can continue the conversation anonymously at allvoices.co. Thank you! - BetterUp People Team

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Cons

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5.0
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Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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