Zero empathy leadership, they do not walk the talk - Anonymous employee BetterUp Employee Review

2.0
21 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People who really believe in the mission

Cons

1. Terrible and misleading leadership 2. Zero empathy, do not rep their company values and mission 3. DO NOT trust the engineering and infosec leadership

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BetterUp Response
3y
Thank you for taking the time to submit your review and share your experience. Please know that we take this feedback very seriously. Our aim is to create a safe and value aligned working environment. This includes providing a trustworthy and empathetic leadership team. We want to learn from you and create the culture we aspire to together. If you feel comfortable sharing specifics with us, as you are a current employee, please contact your HR business partner. Your candid feedback is critical to our ability to improve our culture and fulfill our mission. The BetterUp People Team

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5.0
17 June 2026
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Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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