Run Away if You're in Sales - Anonymous employee BetterUp Employee Review

2.0
15 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great benefits. BetterUp has world class health, vision, and dental insurance. - Great parental leave benefits. - Access to coaching for employees and a plus one. - An impactful product with a great company mission. - You might get to hear from Prince Harry or Adam Grant because they're part of the company

Cons

- Bad sales leadership. They are constantly changing strategies and targets. - Very little enablement and support. - 50%+ of AEs are not hitting quota and are on PIPs - There is no career path or growth for SDRs. Many of whom have been in seat for 18 months with no career progression and no plans in place to change that - Information is very siloed and an "Elite" few make the decisions without any input from front and middle managers - Little/no inbound leads - Recent performance reviews told us that exceeding expectations is actually hitting 125%+ of goal. (I hit 116% for the last quarter and am only "Meets Expectations") - AEs are expected to produce 40% of their own pipeline, leading to misalignment between SDRs and AEs

avatar
BetterUp Response
3y
Thank you for taking the time to share your experience here and your suggestions for ways we can do better. We take the development of our team incredibly seriously and are committed to providing opportunities for growth. We acknowledge that we have a high-performance culture as we strive to impact as many people with BetterUp as we can. We’ve made investments to support new additions to our team in successfully ramping up – that said, we’re also constantly looking for ways to provide our employees with more tools and resources they need to support our team. Thank you again for your feedback. - The BetterUp People Team

Explore other reviews about BetterUp

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

See reviews by: Helpful|Rating|Date|All