Lots of Potential, but too much Hypocrisy - Anonymous employee BetterUp Employee Review

2.0
28 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1.) Worked with some of the smartest, dedicated, fun, and passionate people. 2.) Free access to coaching 3.) Incredible mission

Cons

1.) Lying to coaches about pay 2.) Focus on “tiny improvements” as opposed to sustainable change, thereby creating work that doesn’t add long-term value 3.) Managers are afraid to challenge executive leadership team. The managers that move up are the ones that don’t challenge the founders. Those that challenge end up leaving the company. 4.) People are expected to work unhealthy hours. People are burned out. 5.) HR has an unethical practice of giving low ratings to top performing employees to push them out, if they disagree with management. 6.) Toxic positivity 7.) Manipulating D&I numbers 8.) Employees afraid to speak up - lack of psychological safety

Explore other reviews about BetterUp

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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