Excellent work culture - Customer Success Manager Beyond Employee Review

5.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Ever since I joined Beyond, my life has changed everyone has been always helpful around , such flexible and amazing work Culture that you don’t feel any pressure at all. You are literally forced not to work after your login hours or answer any texts if you are on your PTO. So grateful to have gotten the chance to working here🙏🏻

Cons

Would loveeeee to meet all the team members (but they do so much to ensure some of us can meet on a quarterly or annually and I really appreciate the effort)

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Beyond Response
7mo
Thank you so much for your review - what a lovely sentiment that your life has been so positively impacted by working at Beyond. We believe work should exist as a part of life - not in place of enjoying life - so keep taking that PTO and rest time - we got you! We're doing all we can to get everyone together throughout this year and next so stay tuned to more gathering planning! - Julie Brinkman, CEO

Explore other reviews about Beyond

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

True cross collaboration and a phenomenal product!

Cons

None at the moment, thanks!

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Beyond Response
3mo
First, thank you so much for your review - you know we thrive on feedback here! And I really appreciate you calling out how well our teams collaborate - and how that's resulted in our product continuing to be the best in the business. I really appreciate the time you worked here - and the contributions I'm certain you made! -Julie Brinkman, CEO
3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Beyond has a strong mission, talented employees, and opportunities to work on meaningful projects. I enjoyed collaborating with cross-functional teams and appreciated the chance to contribute to innovative work. The people I worked with were supportive, skilled, and passionate about what they do. I also gained valuable experience and grew professionally during my time here.

Cons

The culture shifted significantly following management changes. There was an increased emphasis on oversight, administrative tracking, and process, which reduced autonomy and trust. As a designer, I found myself spending more time documenting work than focusing on design and creative problem-solving. Unlimited PTO policies felt restrictive in practice, making it difficult to fully disconnect and recharge. Workload distribution at times appeared inconsistent, which could impact morale and growth opportunities. These factors contributed to burnout and ultimately influenced my decision to leave.

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