Beware of this job - Customer Service Representative Beyond Finance Employee Review

1.0
23 June 2023
Recommend
CEO approval
Business outlook

Pros

Training is decent, the managers are all over the place and kind of direct your questions to a later conversation but the training was easy to grasp.

Cons

You will get fired for the slightest reason. Mostly due to politics. I was only able to speak to about 7 people total during training and enrolled 3 of them. I was then fired because my credit pull metric wasn’t enough. They said I was at 40%. Everytime I seen the metrics email I was clearly above 75%. There would be times I’m waiting hours for a call while other folks are making 2-3 sales with in that time frame. That tells me that they’re giving good leads to people they want and are selective through the process. I passed every test all my metrics were good and when I was fired I was told I can’t see my metrics even tho that’s why they fired me. All in all if you’re a charming person and people tend to select you than you may be a good sales fit. If you find yourself being a normal hardworking person this may not be for you.

Explore other reviews about Beyond Finance

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

It's a privilege to work for a company that genuinely cares about their employees. They want you to succeed and grow as an employee, while giving you the tools needed to do so.

Cons

None that come to mind.

1
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Despite having minimal education and experience, this position at Beyond Finance has allowed me to work a remote job with considerable pay and benefits. The work itself is super chill and management is nice enough. If you’re looking for a temporary remote job and don’t need to be here long, this might be for you. You really have to take the good with the bad here haha.

Cons

No job security. My class started with 40 and we are down to 4 now a year in. The metrics make sense at first glance until you realize a lot of it comes down to luck. Since I’ve been there, multiple changes have been made which directly and obviously make hitting goals more difficult, but the goals remain unadjusted. Each month, management allows a curve to assist with this, but the curve is random and contributes to the feeling being at the mercy of luck. If a curve is needed every single month, why not just openly adjust goals to be more reasonable? I feel as though I am “succeeding” in spite of management, not because of any support. Additionally, the service this company offers is a scam. It’s a little uncomfortable when everyone is talking about how prideful they are of the work they do for this company when you know deep down you are ruining peoples lives financially.

2
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