BE VERY WORRIED IF YOU WILL MAKE IT TO THE NEXT DAY! - Customer Success Specialist Beyond Finance Employee Review

1.0
31 May 2024
Recommend
CEO approval
Business outlook

Pros

Provided all equipment needed to get the job done, competitive pay!

Cons

First two weeks of training the trainer provided wasn’t as knowledgeable as most but she managed with help of others to complete the tasks on time. The next two weeks your placed in Nesting with a different trainer, that observe you doing calls help you where you need to be. Then you move to a transitional team before going to the floor to work alone… You can start training with 30 and by time nesting come you will be down to 5 they fire people for little things, if they don’t know how to walk through steps of a process for example without the instructions to help. They act as if they are here to help but the truth is they teach you something one day you must have down pack the next day because they will test you on it and if you fail your fired. Don’t get sick or have any emergencies doing this time you will be pointed and fired and yes even with a doctor excuse it happened to 4 folks in my training class but there was also two others that had the same thing but remained so you might slide by.

Explore other reviews about Beyond Finance

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Beyond Finance truly stands behind its leadership team and agents. There is a strong support system in place, and upper management genuinely listens to feedback and provides resources necessary for us to succeed. Whether an employee or client opportunity... one doesn't outweigh the other and are both equally important here at Beyond. The collaborative environment makes it incredibly rewarding to coach and mentor team members, helping them develop their skills and hit their performance goals.

Cons

None at the moment as this is a great company that encourages career and opportunity growth!

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Despite having minimal education and experience, this position at Beyond Finance has allowed me to work a remote job with considerable pay and benefits. The work itself is super chill and management is nice enough. If you’re looking for a temporary remote job and don’t need to be here long, this might be for you. You really have to take the good with the bad here haha.

Cons

No job security. My class started with 40 and we are down to 4 now a year in. The metrics make sense at first glance until you realize a lot of it comes down to luck. Since I’ve been there, multiple changes have been made which directly and obviously make hitting goals more difficult, but the goals remain unadjusted. Each month, management allows a curve to assist with this, but the curve is random and contributes to the feeling being at the mercy of luck. If a curve is needed every single month, why not just openly adjust goals to be more reasonable? I feel as though I am “succeeding” in spite of management, not because of any support. Additionally, the service this company offers is a scam. It’s a little uncomfortable when everyone is talking about how prideful they are of the work they do for this company when you know deep down you are ruining peoples lives financially.

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