Great products which work. Plenty of positive, driven people. - Enterprise Account Manager BeyondTrust Employee Review

5.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The product range is genuinely excellent and does not give you any kind of slimy salesperson "I hope the customer doesn't find out that..." fears. Very, very rare to find a customer who is not completely happy. Great communications from leadership. Genuine desire to retain and grow staff. Many "boomerang" employees who discovered the grass isn't necessarily greener! Lots of sales training - mandatory, optional and self-learn are all available. Impressive investment in sales support tech (Gong, Trumpet, Highspot, Salesforce etc etc etc) Inhouse sales methodologies based on MEDDPICC, Force Management etc.

Cons

Product pricing can be right at the border of competitive and uncompetitive, and discount approvals can be slow. Internal processes can be shonky (sometimes just "email a distribution list" which is not a process) and as a newbie, your frequent "how do I...?" questions are often 'answered' by just pointing you at someone else who might know the answer. Who then does the same. There should be a much better & searchable knowledge bank/FAQ Legal team responsive and friendly but utterly uncompromising when it comes to customer contracts. "we won't sign your contracts" is ok for SMEs but hard to explain to customers who are 10x the size & revenue of BeyondTrust. Can hold up deals. Sales ideas and new methodologies have sometimes felt rushed out/untested - someone's had a genuinely good idea but it gets pushed to 200 ish sellers without properly beta testing/confirming it scales up.

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BeyondTrust Response
1y
Thank you for the kind and constructive comments. I like that you called out our happy customers , especially considering our high NPS scores, and the number of boomerangs we get each year which I believe shows the strength of our culture and employee value proposition of Believe, Belong, Become. On the topics of process such as legal and distribution lists, please continue to share those with your manager and leadership team. We are always trying to improve our processes.

Explore other reviews about BeyondTrust

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Where to begin? The team I work with day in and day out is one of the absolute best! We are serious enough to GSD but know when to take a step back to breathe or laugh. Leadership is solid at the top; from Janine Seebeck as CEO throughout the ELT. Change. It is constant, which I need to feel motivated. And all the other people I encounter on a daily basis across all of our business units. To be able to partner, collaborate and learn along side so many different people in various roles is a key component to why I stay.

Cons

BT can be a hard place to work; we're fast paced and constantly morphing. If working hard isn't something you want to do, then this wouldn't be the place you'd thrive.

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BeyondTrust Response
3w
Thank you for the review. I agree that our leadership is great, but what really makes this place special is our people. They are talented, supportive, driven, and friendly. Our CEO says, we take our jobs and our commitments seriously but ourselves less so, which creates a unique environment which to work hard but also enjoy yourself. Great callout on the skip levels. It is a great way to dive deeper into the organization. Appreciate your being part of the team.
1.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

BeyondTrust provided meaningful opportunities to work in a fast-growing cybersecurity company, take on significant responsibility, and build experience during a period of rapid expansion. There are talented employees throughout the organization, and the company’s growth can create opportunities for people who have strong internal sponsorship.

Cons

The culture can be highly political and relationship-driven. Advancement often appears to depend more on visibility, internal alliances, and proximity to senior leadership than on performance, experience, or subject-matter expertise. There is a significant amount of behind-the-scenes positioning, gossip, and credit-taking. Employees may receive support publicly but encounter very different behavior privately. Trust between peers and leaders can therefore be difficult to establish. Some senior HR leaders appear more focused on managing upward and maintaining favor with the executive team than on advocating for their employees, challenging poor decisions, or providing candid leadership. Employees should not assume that strong performance or loyalty will result in support when difficult situations arise. The organization also has a tendency to place people into roles before they have the experience required to perform them effectively, sometimes seemingly as a cost-saving measure. This can leave inexperienced leaders making major decisions while more qualified employees are overlooked. The result is inconsistency, weak accountability, and leaders presenting confidence without having the operational knowledge to support it. I also observed behavior that could feel dismissive or chauvinistic, particularly when strong women challenged decisions or advocated directly for themselves. These behaviors were not always addressed consistently.

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