Pros
Kind, hard working, passionate people. Mission driven work with public libraries. Strong products ahead of the market. Strong leaders and direction on product and engineering teams.
Cons
This company suffers gravely from Founder’s Syndrome. Chaos and inability to successfully hire, trust and retain senior leadership for business development teams has the company unable to achieve meaningful growth. The Founder+CEO micromanages and bullies, is incredibly difficult to work with, displays a lack of empathy, trust in highly skilled employees, or commitment to realistic goals or planning while instead focusing on pet-projects that often go nowhere, and is standing in the way of the company’s ability to scale. Many many hirings and then firings contributes to a continued lack of direction, structure or sense of stability.