Toxic management - Anonymous Billtrust Employee Review

2.0
29 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, talented hard working co-workers, interesting evolving AR solutions

Cons

New leadership is incredibly toxic and has no problem with bullying and micromanaging aka quiet firing. To be fair not every department is like this. There are some really great people but I had to leave because I could no longer continue to endure the constant daily criticism, negativity and bullying behavior I experienced. It took a toll on me. I got to the point where I definitely felt pushed out. It’s what happens when you are purposely excluded from conversations and only find out things through conversations with others. I refused to work 24/7. I didn’t get paid nearly enough to be expected to answer slack and teams chats at all hours of the night and then be given attitude the next day for not responding. There was nothing critical that couldn’t wait until the next morning. After leaving I needed some time to recover before I felt like I could move on to something new. My experience definitely left a few battle scars but leaving was the best decision for me. I had to prioritize my own well being.

Explore other reviews about Billtrust

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of investment into systems/tools, enablement programs and definitely AI first. Culture is really good, people are high integrity and very committed to helping one another succeed.

Cons

Remote dynamic can be challenging. Business is fairly complex by nature and takes time to really learn/master

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

At Billtrust, I’ve found a truly energizing environment thanks to new leadership that’s both visionary and incredibly competent. The senior leadership team is among the best I’ve worked with, and I’m learning constantly from them. Being part of an AI-first organization, we’re at the forefront of AI integration, and that’s both exciting and a huge growth opportunity for me. The culture is filled with great people who are genuinely passionate about the product. Overall, this is a once-in-a-lifetime transformational opportunity, and even with the hard work, I’m thrilled to be building the future alongside top-tier professionals.

Cons

One challenge at Billtrust is the sheer number of priorities happening all at once, which creates a high workload. It’s not uncommon to have very early mornings and late nights. While I personally find the work meaningful and exciting, this pace might not be for everyone. Additionally, the company is ambitious and eager to move quickly, which means a constant drive to meet aggressive goals—something that may feel intense for some.

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