Unprofessional store Management and Poor Employee Support - Sales Associate Birks Employee Review

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

beautiful products and opportunity to gain sales experience in fine jewellery retail.

Cons

Management lacked professionalism and employee support. HR did not appear responsive to employee concerns, and there was a noticeable culture of favoritism within the workplace. At times, the environment also felt unfair and lacking in inclusivity and respect toward all employees. The workload and expectations were high compared to the compensation offered, which created a stressful and discouraging work atmosphere. Overall, employees often felt undervalued and unsupported.

Explore other reviews about Birks

5.0
21 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team Corporate environment with lots of room for growth Never have to deal with clients face to face - phone only Have direct guidance from upper level management and colleagues

Cons

Credit team was moved to the Canada office

4.0
2 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a good company to work for. Good benifits, fair compensation and decent quality of life benefits like vacation, personal time, stock option etc..

Cons

The commission structure was always being changed. A very nepotistic environment, if you underperformed and were in the right crowd you were untouchable regardless. Unable to be competitive with product pricing was a frequent issue.

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