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Black Sheep Utilities

Engaged employer

DON’T DO IT - Client Acquisition Black Sheep Utilities Employee Review

1.0
13 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Pay and the people you work with. Not the managers though.

Cons

Everything else. HR related to owner so nothing confidential. I’ve seen a few others mention this and HR respond to it as we have a referral scheme which is true but the owner isn’t going to give himself a referral fee for hiring his family! Micro-management to the point of suffocation. Toxic environment, people crying everyday and I mean EVERYDAY! There’s always someone getting sacked so you feel so on edge, you don’t get any support when you’re struggling just put on a performance plan. If you have anything going on in your personal life they don’t care at all, just treat you like a nuisance and will want you gone ASAP. Only reason there are good reviews on here is because you get bribed to do them, owner says to people they can’t have their holiday approved until they write a good review. This place will make you mentally and physically ill, you can do better! They run you down to your breaking point then take everyone for free drinks to make them forget how they’ve been treated, then come Monday it’s back to them grinding you down. Don’t leave a job to come and work here it will be the biggest mistake you ever make. Incentives are rubbish always same people that get chosen from direct sales and never on CAT it’s always unfair. They make up things to recruit you then you realise it’s nothing like how it’s sold to you. Be prepared to hear “it’s not a thing” a million times a day!

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Black Sheep Utilities Response
4y
Thank you for your review. HR have years of experience and a wealth of industry knowledge which is continuously updated. This means that HR are able to challenge decisions and have robust conversations with management in professional capacity whether management are family related or not. For those flock members that require additional support, there are focused 1:1 training sessions where constructive feedback is provided to help achieve targets, this is always provided in a supportive environment. Your manager is always on hand if you have a question, don’t understand anything or require additional support, they are there to help you reach your potential and become outstanding. If a performance improvement plan is required, then this means that additional training and support is provided and documented. This is so an open and honest conversation can happen to ensure that everything can be done to help you reach your goals. We do not make our staff cry; HR is always there to talk if you want to speak to someone different. If you have something going on in your personal life that is affecting your work, we have a number of people that you can turn to. We do care about our staff and take mental health very seriously, one of our employee benefits is the ability to offer online GP appointments as well telephone or face to face counselling. As well as mental health well being, our employee benefits also offer discounts on gyms encouraging you to keep physically fit. We have never bribed people to write good reviews or not let someone take their holiday because of not writing a review! We do have a referral scheme which means that you will get rewarded if we recruit someone you have recommended. If you are motivated to succeed and work hard, our uncapped commission means that you will be financially rewarded. Our CAT agents are rewarded with incentive prizes and the rules for these incentives are always clearly laid out before the incentive takes place with everyone given a fair and equal opportunity to win.

Explore other reviews about Black Sheep Utilities

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food and good training

Cons

Extremely micromanaged, everyone’s a bit all over the place as the ceo is constantly changing his mind how he wants everyone to work, you would very often see staff crying and also management either crying or being screamed at by the ceo, people would quit every day, the job is made a lot more difficult by how much they harass you, I would strongly advise against getting a job here, the money is okay, but you could find a job with much nicer people for the same pay

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and commission structure

Cons

Everything you do will not be enough

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Black Sheep Utilities Response
4d
Thank you for taking the time to share your feedback and for recognising our pay and commission structure. We're sorry to hear that you felt your efforts weren't enough during your time with us. As a performance-driven sales business, we set ambitious but achievable goals and provide regular coaching and feedback to help our people develop and reach their potential. We appreciate that this environment won't be the right fit for everyone, and individuals can experience it differently. We wish you all the very best for the future.
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