Strong vision undermined by informal influence and unprofessionalism - Customer Success Manager (CSM) BlackLine Employee Review

great team, lots of resources, and fun environment

be prepared to work hard

Some really great people work here, and people genuinely care about the company. A few years ago, this was a great place to work, and there is potential for it to return to being a top company.

Marketing leadership and recent cultural changes have significantly reduced the ability of this to be a productive company. The politics, retaliation, and lack of clarity make for a volatile workplace. There are also significant salary discrepancies within teams and roles, and no clear signs (after many years of feedback) of any plan to improve career growth.