Not the Blackbaud it used to be - Anonymous employee Blackbaud Employee Review

3.0
30 June 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are great and make it worth the stress. Vacation which is much needed. The cafe is great. Starbucks is a nice thing to have.

Cons

Just keep acquiring more and more companies yet can't pay employees what they are worth or match the cost of living in the area. We have the highest paid CEO in the state with some of the lowest paid employees in a public company in SC. Very much micromanaged and every position I see. The company is all over the place trying to merge two huge sectors of the company. Employees are always left in the dark about what is going on and have to constantly a dad with the change that's not for the better. Territories are being cut, therefore pay is being cut, and quotas are still the same. More people have left Flock bought in the past 2 to 3 years than ever before. Companies around the area are waiting to poach their employees because they know they're worth and will pay them more. Managers always telling you to take shorter breaks or not take breaks to hit an unattainable quota. Our products are old and are not keeping up with newer and less expensive competitors. All the companies that we acquire have beautiful products but they don't fit in with our Citrix based flagship blackbaud products. Customer retention is terrible because all we do is upsell upsell upsell! Like I said, we have great competitors and people know it. Blackbaud branded itself as the biggest and most expensive product and even with "budget friendly options" it's still the most expensive out there and still looks like it's from 1985. See the value of your employees who want to stay there and pay them what they're worth and work on creating more up-to-date products.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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