Good Company, but there are better ones out there - Customer Support Representative Blackbaud Employee Review

3.0
10 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits and PTO. Lots of social activities. Free coffee and snacks in the breakroom.

Cons

Salary is low compared to job duties and role. There are layoffs every year and many employees are not allowed to work remote.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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