Sales is a Dumpster Fire. - Account Executive Blackbaud Employee Review

1.0
10 Oct 2019
Recommend
CEO approval
Business outlook

Pros

- Great ancillary perks (coldbrew, kombucha, popchips, etc.) - Very generous PTO - Immaculate HQ building - Generally hard-working and good people

Cons

- Sales is an unmitigated mess every year. It seems like every few months, droves of good people are leaving to go to other Tech companies in the area (BoomTown, Omatic, etc) ... it's a shame, because at the core I believe BB to still be by and large a great culture with people who are trying to do good in the World. That being said, the company pivots so much on the Sales/Ops side it borders on incompetence. Going through the comp plan/Xactly to determine monthly/quarterly payout is like deciphering the Rosetta Stone ... there are a handful of people here making good money, but the majority of AE's are living like peasants under the guise of working for "Tech Company" -- Base salary is on par with being a teacher for those brought in with little/no SAAS sales experience. - The technology behind the software is antiquated, and it seems like BB at times doesn't care about any other metric besides ARR -- what about customer retention, satisfaction? - Upper Management in Sales is laughably disconnected - Health insurance plan stinks - Are you an CAE/PAE I or II? Welcome to micromanagement hell!

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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