They're an IT-product company, not a product-product company - Product Manager Blackbaud Employee Review

1.0
19 Apr 2023
Recommend
CEO approval
Business outlook

Pros

The hype is that Blackbaud is a collaborative, social good product company.

Cons

Blackbaud innovates around IT, not product. They focus more on driving efficiency in the system than on innovating to meet customer needs. What's ironic is that Blackbaud itself doesn't operate efficiently due to an incredibly process- and meeting-heavy culture.

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Blackbaud Response
3y
We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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