Great mission, Bad leadership - Product Marketing Manager Blackbaud Employee Review

2.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Most folks you work with are smart, passionate, kind and hardworking. It can also be rewarding to serve the "for good" market. Pretty flexible work schedule for most roles/teams with little micromanagement. Benefits and PTO are good at Blackbaud as well. Bonuses for many levels is nice, though given in stock not cash like they used to be.

Cons

There's little to no room to grow in your career as the company is shrinking. Layoffs every year, including hundreds of folks in winter 22-23. While core benefits remain pretty strong (healthcare, PTO, family leave), perks are pretty bad. No stipends for home offices for remote employees (and closed nearly all the offices), zero travel budget to gather as teams. No in person sales kick off or user events anymore. Diversity and inclusion is all window dressing unfortunately. The culture has really taken a hit in the last few years and people are rightfully frustrated and deflated.

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Blackbaud Response
2y
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
1w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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