Hope you like being micromanaged - Transit Ambassador Block by Block Employee Review

2.0
7 Aug 2022
Recommend
CEO approval
Business outlook

Pros

It's weekly pay, so there's that. If you enjoy working overtime, there's plenty of that, too usually even though (unless it's a special event like the US Open) they cap your overtime at 60 hrs. And the rate of pay is higher than your typical security/retail job.

Cons

Any "supervisors" are really glorified babysitters. Some of them are really cool, but some of them take the job entirely too seriously and make it an effort to try to get you in trouble for anything. They have rules that make it impossible to maintain any employees long term. And the capital punishment...basically, if 1 person messes up, everyone suffers. They used to give you bus passes. One person abused it, now nobody gets them. In extreme weather conditions, you used to be able to sit in the booth. 1 person messed up, now you're limited in the booth. It's not sustainable.

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Block by Block Response
3y
Thank you for taking the time to review this role. Transit Ambassadors work hard but make good money. It' s a lot of responsibility too. Block by Block appreciates your hard work and wish that you'd had a better experience. Unfortunately, this contract has strict rules of engagement and guidelines that we are contractually obligated to fulfill. There is always that "one" Ambassador that spoils it for everyone else. These two are good examples of things we have no control over.

Explore other reviews about Block by Block

5.0
3 July 2025
Recommend
CEO approval
Business outlook

Pros

Good company with upward potential.

Cons

Local client can have unrealistic expectations.

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great idea for cities in need .. horrible leadership at the regional level

Cons

* Poor company culture and low employee morale. * Lack of strong, effective leadership. * Inconsistent communication from management. * Limited transparency regarding company decisions and policies. * Disorganized operations and unclear expectations. * Employee concerns often go unaddressed. * Perceived favoritism and inconsistent enforcement of standards. * High turnover and low employee retention. * Insufficient training and professional development opportunities. * Lack of accountability among management personnel. * Inadequate attention to workplace safety procedures and PPE requirements. * Employees may feel undervalued despite experience, education, or qualifications. * Disciplinary actions and terminations may lack clear communication or documented justification. * Negative workplace atmosphere that can impact productivity and job satisfaction. * Resistance to employee feedback and suggestions for improvement. * Limited opportunities for career growth and advancement. * Inconsistent application of company policies and standards. * Workplace conflicts may not be addressed effectively or professionally. * Employees may feel unsupported by upper management. * Concerns regarding professionalism and respect in workplace interactions

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