Sinking ship, best not to board. - Anonymous employee Blue Nile Employee Review

2.0
25 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free healthcare, great colleagues, employee discount

Cons

Two CEOs and one COO left during my time with Blue Nile (less than 2 years), Company purchased by Bain with the obvious goal to flip and re-sell. As a result entire teams were let go, and after not hitting the numbers in 2018 the solution: a lay off...some who lost their jobs had only just been hired a few months prior. No room to grow, never received a review, high turnover, people are overworked and given more responsibilities with no compensation, Little employee recognition (misguided if anything), pay for my position is lower than the market average, have confirmed this is the case for many other positions as well, departments do not work with eachother and instead there's a "that's not my department's responsibility" mentality which is usually to the detriment of the customer.

Explore other reviews about Blue Nile

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- One of the most diverse places to work. The overall company culture is great - people are friendly and supportive. Employee recognition is very well managed, which helps keep you motivated and engaged in your work.

Cons

One con is the learning curve associated with the business model. With multiple brands and systems in place, It takes time to fully understand how everything works. Could be addressed with training and inclusivity.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Less competitive environment because it is not commission based, comparatively high hourly wage, the whole team gets incentives if monthly goals are made, the company's name is reputable so you get a good-looking experience on your resume, good team members, less worried about losing products because most of the showroom pieces are samples.

Cons

Not much real pieces to sell, complicated system and processes, the constant shipping shifts, no on-site jewelers, long turn around time for repair and resizes and salesperson have no control over the jewelry pieces which means 90% of the job is customer service. Also not a good choice if you are looking for commission based job,

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