1/5 - Customer Service Blue Nile Employee Review

- One of the most diverse places to work. The overall company culture is great - people are friendly and supportive. Employee recognition is very well managed, which helps keep you motivated and engaged in your work.

One con is the learning curve associated with the business model. With multiple brands and systems in place, It takes time to fully understand how everything works. Could be addressed with training and inclusivity.

Less competitive environment because it is not commission based, comparatively high hourly wage, the whole team gets incentives if monthly goals are made, the company's name is reputable so you get a good-looking experience on your resume, good team members, less worried about losing products because most of the showroom pieces are samples.

Not much real pieces to sell, complicated system and processes, the constant shipping shifts, no on-site jewelers, long turn around time for repair and resizes and salesperson have no control over the jewelry pieces which means 90% of the job is customer service. Also not a good choice if you are looking for commission based job,