The founder is smart, talented, and dedicated to creating a good user experience. The product is good.
Cons
The company lacks any meaningful culture. The CEO, and many others, treat employees as interchangeable parts. The irony is that the company shows little understanding of mental health. A pervasive lack of trust forces people to walk on eggshells, prioritizing what they think the founder wants over doing what’s right. Most Everyone is afraid of the CEO.