Bureaucratic culture with a lack of strategic leadership - Senior Manager Booking.com Employee Review

2.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Great campus, good compensation, diversity & inclusion,

Cons

Lack of Strategic Vision: Executive leadership frequently abandons long-term planning to chase the latest industry trends, creating whiplash and competing priorities across the organization. Zero Accountability: Leadership failures go unaddressed, while the resulting operational friction falls on the wider team. Bureaucratic Bottlenecks: Post-restructuring, the culture has become incredibly slow. Even minor decisions require senior-level approval, stalling progress due to leadership's limited availability. Unsupported Middle Management: Managers are caught in the middle without the tools or authority necessary to navigate the severe disconnect between senior management and individual contributors.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

See reviews by: Helpful|Rating|Date|All