better off working for other online travel agencies - Business Development Booking.com Employee Review

1.0
17 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Fitness reimbursement, commuter benefit, HRA/HSA health insurance. Annual HQ conference in Amsterdam after 1 year of service, contingent on manager's approval.

Cons

• High degree of favoritism within a team, excessive office politics between teams, and HR has zero confidentiality • Management lacks transparency & constantly changes direction while hiding behind the pretense "Booking loves A/B testing: fail fast, fail often" • Pay is below market rate and other benefits (e.g. travel credit) are heavily taxed • Management sets ambiguous KPI and cannot commit nor provide the metrics used for performance review (how can employees meet/exceed expectation without knowing the benchmarks) • Bonus is "discretionary" - meaning management will find excuses to prevent full payout even if employees exceed target • Work flexibility (start/end time, ability to work from home, duration of breaks) depends on personal relationship with the manager, not business needs • Employees are often on PIP with little time to demonstrate improvement before they are terminated

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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