A little bit corrupt and issue of diversity - Anonymous employee Booking.com Employee Review

3.0
10 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people. Food. Some really great team leaders (especially those who have been around over a year), good support, ability to change shifts and ability to relocate.

Cons

NO diversity in senior management. There are issues around racism. HR doesn't seem to understand confidentiality (the one in the office is consistent) , they share confidential information with people who are not supposed to know. Jobs promotion is based on if you fit and what you look like especially where senior management is concerned. Please bear in mind these are things I have witnessed, nothing traumatising has happened to me personally and this also came through in our surveys but leadership choose to ignore it. Maybe it's just the London office. They don't follow any of what the CEO suggests the company is about. It's a shame, because the company stands for some great things. Also by lack of diversity I don't mean the CS employees I mean leadership . Its clear how people are treated differently based on their looks and their heritage. Personally being of a white background myself, it is clear to me and it means the decisions being made aren't for the greater good. Slightly concerned by the site leader as well. No direction or visibility.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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