Great place to work - Customer Service Representative Booking.com Employee Review

5.0
21 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Multicultural environment, amazing co-workers and great organisation. I particularly enjoyed the benefits provided : 1000€/per year in accommodations, free coffees, fruits and lunchs. And monthly parties.

Cons

Not easy to get two days OFF in a row during the week for my part. The bonus are calculated regarding the time we spend to work outside of our hours to help to improve our team or to help to organise the company social events : in my point of view we should only be evaluated for the work provided during the working hours and shouldn't feel forced to work more than the 40 hours to receive a bonus.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

See reviews by: Helpful|Rating|Date|All