Customer service - Anonymous employee Booking.com Employee Review

4.0
6 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

International Environment, good Salary, events

Cons

The Job is always the Same, but This is the related to the Customer Service role

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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