Good company to start out at but you can't stay for long - Anonymous employee Booking.com Employee Review

4.0
18 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Insurance 21 days of leave Culture is great Personal Hotel Claims Dental Free lunch Events at work or outside Summer treats at work It was a lot more relaxed when I first joined but went downhill afterwards. They provide opportunities for internal candidates but they always already know who they are going to hire. My direct managers have been pretty good to me so I have no complains for them.

Cons

It got very strict which made agents very stressed and people started leaving. The benefits provided by the company no longer mattered because people were unhappy coming to work. Applying for an internal position is quite easy but you will need the support from your TL. However, they always already know who they want to hire but will continue having interviews for the sake of it. Booking.com is supposed to be a very relaxed company and you can wear practically anything to work as long as it's decent enough. A lot of internal candidates get rejected because they do not look presentable "wearing slippers at work" which is ridiculous. There's always lots of negative gossips going around making the environment so intense & awkward. Some team leads are pure toxic , either trying to make your life miserable or trying to make theirs better at the expense of yours. The company is looking at the money at the moment & not too much on the employee's welfare anymore. Hence, the huge pressure.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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