Technical lead - Technical Lead Booking.com Employee Review

1.0
19 Sept 2018
Recommend
CEO approval
Business outlook

Pros

A lot of talk on wanting to improve the place

Cons

No actions on the real problems Internal communication is lacking Underinvestment in a lot of key projects Too much focus on getting more bookings, not building tools to support any of it

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Booking.com Response
7y
Hi and thanks for your review, although I am clearly disappointed by your rating and comments. We do actually listen to our colleagues all the time. Yes we have our annual survey, by tools like this one Glassdoor, provide consistent feedback, we have Workplace which is a very vibrant communication tool and we get plenty of feedback on there. As you'll know we do all colleague updates 4 times a year with a Q&A that I would argue is very public and we certainly don't hide from any questions. I completely agree that if an issue is raised it's an issue for that individual and we are very keen to keep making BookingGo an even better place to work. It is true that we are focussed on getting bookings as that is how we generate profit which then allows us to invest in our people and future product developments. We are not a tech company that burns cash in the hope of future profits. We are a successful, profitable business that is growing significantly. That's not a bad combination of outcomes. Thanks again for your feedback - Ryan

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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