Not good, but not bad - mediocres at their best - Customer Service Representative Booking.com Employee Review

Too much talking about doing, it's either you do or you just talk. LT - a lot of talking but no changes, not sure what is their job, they speak too much but 0 doing. Systems - pure junk, CRBMS belong to 1998 (we are now at 2019) Website UX is ok, but I will recommend to see what there is under the surface. The company values are being suger coated they will promote people who snitch on their on team members. If you are from small market good luck, you will do others people job more then yourself. Guess what you will be paid the same. Only few people from the small market can get promoted (probably if you are a snitch) it’s all based on your relationships with other people, you can be very good in your job but you will stay at the same job forever. Bonuses- unless you are a manger or from fountain street offices , you can forget from it. P&C killing the company but they will have bonus while the CS agent who trying to fix things will get noting. People team - whatever Perk box is doing nothing not a benefit ( except the free hot drink every week) - new thing thu. People are afraid to speak, if you are saying something bad even its true you will be stamped bigger X then USA black stamp Still too much targets in CS. Low salary for your exactly what you will be asked to do.