1.0
12 Aug 2019
Former employee
Manchester, England
Recommend
CEO approval
Business outlook
Pros
Free Breakfasts, initial training was good!
Cons
Once you're placed in the call center, you are faced with many issues that you were not prepared for and training sessions are canceled on a regular basis. Part of the issue is that the interpretation of the 'terms' change so often that it feels like you really rip off the customer on most phone calls. Managers do not really care and the shifts are awful.