Bad management, no professionalism - Anonymous employee Booking.com Employee Review

2.0
1 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of great people from all over the world working there. Wonderful cultural and human experience.

Cons

A lot of corporate "bla bla" with nothing behind it. What is shocking about this company is that too many incompetent and immature people get promoted to managerial positions. Therefore there is a lot of chaos. Opposite objectives fixed for Hotel Department and Customer Service makes work illogical. The company doesn't seem to stick to its communicated mission. Lack of transparency. In many cases working well and hard will not be rewarded, there are very few career advancement opportunities and they remain reserved for those who are the best friends of their boss. HR division was also completely incompetent, which resulted in errors in payroll almost every month...

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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