From brilliant to not brilliant at all.. - Account Manager Booking.com Employee Review

2.0
8 June 2015
Recommend
CEO approval
Business outlook

Pros

- brilliant growing company - Booking.com always think things thru before doing (might not seem so at times but they do) - to have been a part of a growing and market leading company

Cons

-management, managers, managers..!! There are no words that can describe the sadness of seeing a great company not investing and finding good managers. Promoting someone just because you are friends with the managers is not ok. A manager needs to have managements skills and willingness to be a manager for the team, not just apply for the job just for the title!! Someone wrote in a previous post that the company is like high school and unfortunately I find it's worse. than that It's like a kindergarden where kids are playing in a sandbox and choosing and deciding over their colleagues work career and life. The company sends out a survey each year since they want to know how everything is going, (this is supposedly anonymous) and even though the managers I had and the office in general got a low score the company did NOTHING to change the situation. 70% of the staff in the office where i worked quit their jobs during one year and went to other companies and still nothing happens from the higher management! Booking.com just hired new people (younger and younger, so they can be formed in to the Booking Blue format) that gets off on the fact that there is a big party each year and freaky fridays. Before everyone was working together to achieve the targets set - a goal to make the company grow. Now you are just a number, that was hired to sell, sell and sell. We needed to get a good relationship with the hotels, but the hotelier could not call or write us but we would call them 2-3 times a week and on top of that also go visit. imploring them to do deals and similar just to get our numbers. Nothing of the commercial part was left in the end, only selling. Im sure Booking.com will continue to loose good and serious employees due to this . My advice is to see that Booking.com is a good school, do a year there and then take your knowledge and go to another comapny that will treat and pay you better!

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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