Cse - ASE Booking.com Employee Review

1.0
25 June 2015
Recommend
CEO approval
Business outlook

Pros

Good people to work with,

Cons

When I started with booking, I was told what a fun environment it was, lots of training, everybody is willing to help, lay back environment.. It's not true, Booking wants the impossible for the employees!!! You are trained ( very bad training) on such a rush, don't even have time to ask any questions, but they say " have questions" ask ask ask " !! Whe can't , but there will be no answer, there is never time to answer. Then you go to the floor, like in a cage full of lions, where you have to take calls that you were never trained on it.. And if you try to transfer the call, the CSE will give a excuse and don't take your call.. So, you call Senior Line, that takes forever to answer the phone... Very disappointed with Booking

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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