The worst company ever - Customer Service Executive Booking.com Employee Review

1.0
20 Nov 2015
Recommend
CEO approval
Business outlook

Pros

None. Only the location of the office in Amsterdam is great right on the centre

Cons

Incredibly bad middle management, you are treated as a machine, nothing human, the salary is so low. If your team leader does not like you, then they make sure you are fired. For two tears working here, the environment is so changed and from my dream company it has become one of those dreadful companies which does not care about the people. The more stupid you are, the better chance to grow. Please take in consideration that people working in the company for 6-8-10 years quit as they cannot take it anymore from the incompetent management.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

See reviews by: Helpful|Rating|Date|All