high stress - Customer Service Representative (CSR) Booking.com Employee Review

3.0
2 June 2024
Recommend
CEO approval
Business outlook

Pros

flexible hours with the option to pick up additional shifts

Cons

low pay but high stres

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Booking.com Response
1y
Thank you for sharing your review with us. While we are glad to hear that you appreciated the flexible working hours and having the option to work extra shifts, it is unfortunate to hear that you had a stressful experience during your time at the company. Please know that we continue to invest and review our work processes to offer our employees a rewarding career experience. Wishing you all the best with your future career endeavors. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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