Avoid at most costs - Customer Relations Specialist Booking.com Employee Review

1.0
25 June 2024
Recommend
CEO approval
Business outlook

Pros

The high salary and working from home policy, indifferent managers.

Cons

No support whatsoever unless you know someone the favoritism is the unspoken core value here. Process change according to a manager’s mood, and these will often be unexplained. No confidentiality what so ever when it comes to HR issues. And the diverse environment could be really great if it wasn’t for the covert racism and prejudice.

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Booking.com Response
1y
Hi, thank you for your candid feedback. We are glad to hear that you appreciate the salary and work-from-home policy. We also appreciate you sharing your concerns about favoritism and. These are areas we take seriously, as we strive for an inclusive and supportive work environment. We do encourage you to have a chat with your local HR representative or manager about this, to discuss a fitting solution. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
6d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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