It was OK. - Customer Service Representative (CSR) Booking.com Employee Review

3.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Cool People, fun to some degree.

Cons

Stressful micromanaging team leads musical chairs with the teams, and condescending

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Booking.com Response
1y
Thank you for your review. While we are glad that your experience working at Booking.com has been largely positive, it’s unfortunate that this hasn’t been the case with regards to the daily management. We appreciate the feedback you’ve given us here, as this can help us to further improve the work experience of our employees. Thanks again, and we wish you all the best for the future. The Booking.com Team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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