They promise, promise, promise. - Cse2 Booking.com Employee Review

2.0
7 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Many talented and friendly people. Quality of the training department. Benefit 25% on reservation and gift at the end of every year.

Cons

To keep you motivated in a boring job they promise you career and benefit you will not get. Customer service is really a boring job. No challenges. 1 minutes is considered lateness, even after lunch(30 minutes). 10 minutes personal time per day to pee etc.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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