Cash - Customer Service Representative Boost Mobile Employee Review

5.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Paid me in cash which was amazing

Cons

I worked by myself at the time breaks and lunches was like working on the clock still

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Boost Mobile Response
7mo
Thank you for sharing your feedback. We do, however, take your comments about being paid in cash, breaks and lunches very seriously. It is a fundamental expectation that all team members, whether directly employed or working through a third-party, have appropriate, off-the-clock rest and meal periods as required by law. We will be reaching out to our third-party vendor to review their policies and practices to ensure they are providing a fair and compliant environment for all individuals working on our projects. If you have any further details about this situation or other legal or ethical concerns, please feel free to reach out to us at peopleoperations@dish.com so we can look into the matter more fully. We are committed to ensuring ethical and fair labor practices across all our operations and partnerships.

Explore other reviews about Boost Mobile

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great team to work with

Cons

No flexibility 100% onsite role

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Boost Mobile Response
6mo
It's wonderful to hear that you've had a great team experience and value the people you work with. Fostering a supportive and collaborative environment is incredibly important to us, and we are proud of the strong teams we have across the company. We also understand and acknowledge your feedback regarding the 100% onsite requirement and the desire for more flexibility. We continuously evaluate our operational needs and work arrangements to determine the best structure for collaboration, productivity, and serving our customers. We recognize that workplace flexibility is a priority for many, and we are always looking for ways to adapt and improve our policies while ensuring business needs are met. Thank you for sharing your experience. We value this type of input as we work to enhance the overall employee experience.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

They pay me on time.

Cons

Horrendous benefits. It's essentially emergency insurance. They pay for very little of it and there is no option besides the high deductible plan. They want to be a modern company while having a culture from the 1980s.

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Boost Mobile Response
5d
It is good to know that your compensation has been delivered consistently and on time. We realize that reliable pay is a fundamental expectation, and we are glad that this has been a stable part of your experience. Conversely, your feedback regarding our benefits selection and high-deductible options is noted. Providing coverage that aligns with the diverse needs of our workforce is highly important, and we are constantly reviewing our overall compensation and benefits packages to remain competitive. We also hear your concerns regarding our company culture and the desire for modernization across our operations. We want to ensure our environment matches our forward-looking business goals while supporting our team members effectively. If you would like to share more details or offer further perspective on how we can improve our workplace dynamics, please connect with us at peopleoperations@dish.com.
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