Pros
1. The best part is that the job is more analytical than a typical customer
success position.
2. I like problem-solving and communicating with clients.
3. Solid tools and platforms
4. Teammate ready to share feedback, brainstorm solutions, and help each other
5. The hybrid setup is a huge pro for me.
Cons
Expect a certain level of unpredictability because online threats don’t care about business hours.