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      Brevo

      Engaged employer

      Brevo reviews

      CSM - Customer Success Manager Brevo Employee Review

      1.0
      9 Jan 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance with the company.

      Cons

      If you are looking for growth, this is not the company for you. Brevo doesn't promote internally....

      avatar
      Brevo Response
      1y
      Hello, Thanks for taking the time to write your review. We're glad to read that you appreciate the work-life balance at Brevo. We're sorry that your experience has not been 100% positive though. At Brevo, we are committed to fostering growth and development within our teams. In fact, in 2024 alone, we have promoted 10 members of the CSM team at a global level. We continuously invest in providing opportunities for our employees to advance their careers and are always working to enhance our internal promotion strategies. If you have additional suggestions or specific concerns, we welcome the opportunity to discuss them further. Thank you

      Explore other reviews about Brevo

      5.0
      18 Sept 2024
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work environment and company culture. They really do care about their employee's well being. Listen to suggestions and are proactive on implementing change.

      Cons

      As with any start up environment, it can be a bit disorganized at times. There is always change.

      avatar
      Brevo Response
      1y
      Hello, Thank you for your review. We're happy to know that you like the work environment and the company culture; as you said, we're really attentive to the well being of our employees and we regularly ask their feedback and suggestions via different tools like global surveys. We are for sure a fast paced environment, and for this reason we evolve fast and we embrace amid chaos in in a certain amount, as it is the prerequisite to innovation and creativity. Hope you will stay for us for a long time!
      4.0
      8 Apr 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company culture. Genuinely awesome people to work with.

      Cons

      With teams being located throughout Europe and the US it was difficult to get timely answers/solutions to share with the client.

      avatar
      Brevo Response
      2w
      Hello, Thank you for the kind words about our culture and team You raise a valid point about cross-timezone collaboration. With teams spread across Europe and the US, making sure communication is quick and effective is an ongoing topic for us. It's something we continue to work on to ensure both our teams and our clients get the responsiveness they deserve. We appreciate the feedback and wish you all the best.
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