Good pay and benefits but stressful environment - Repair and service engineer British Gas Employee Review

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay, great benefits, great inner team work.

Cons

Micro managed, pushed for sales for bonus scheme and then getting pips of not meeting targets, work load and organisation is terrible, fleet services are non existent, management unable to give real answers on bonus outcomes monthly. Stressful environment, no career advancement.

Explore other reviews about British Gas

5.0
4 July 2022
Recommend
CEO approval
Business outlook

Pros

good people, nice workers. Great people

Cons

hard work, very pushy, could be better

3.0
11 May 2016
Recommend
CEO approval
Business outlook

Pros

Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression.. Good pension scheme, excellent company car options, healthcare plan, great colleagues

Cons

Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial. Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too.. Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

2
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