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      British Gas

      Part of Centrica

      Engaged employer

      British Gas Reviews

      3.3

      42% would recommend to a friend

      (1,804 total reviews)

      Chris O Shea

      69% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.6

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture and values

      2.7

      Senior management

      British Gas has an employee rating of 3.3 out of 5 stars, based on 1,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Gas employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

      Reviews by job title

      2K reviews
      5.0
      14 Dec 2025

      Great place to work

      Customer resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Focussed on the welfare and safety of the people that work for, and are custmers of, British Gas . Excellent benefits package Highest standards of support for customers Great innovative debt solutions for vulnerable customers Steady move into new technologies

      Cons

      None, the best of the.best

      Viewing 1 - 3 of 1,804 Reviews
      Related searches: British Gas jobs | British Gas salaries | British Gas benefits | British Gas interviews
      ReviewsBritish Gas reviews

      Glassdoor has 1,917 British Gas reviews submitted anonymously by British Gas employees. Read employee reviews and ratings on Glassdoor to decide if British Gas is right for you.