Life's too short; don't waste it here - Operations Brooks Running Employee Review

1.0
5 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Besides management and executives these are some of the neatest people to work with! I love many of them. Keep your spirits up; things may turn around! As and avid runner and outdoorsy kind of person it was very rewarding to be in a healthy active environment.

Cons

Depends on which department you are in. My role was very much about human interaction and I met with someone from every department regularly. As you can see by the reviews, the experience can differ greatly. Customer Service and Footwear can be very fun but beware of these for examples: Marketing (high political), Information Technology (losing people left and right, so much so that they try not to mention who's leaving anymore) and Apparel (layoffs are common even when told they weren't an option). It all depends on who is running the show. If you are interviewing be sure to meet as many people as you can to get the whole picture. And don't ever take their first offer (make sure to counter). They notoriously low-ball salary compared to the equivalent position in Seattle. They also throw money around like there's no tomorrow so don't let them make you think they don't have any. (That was a major frustration for me and my reports. Retaining good people is very hard when you don't pay them what they are worth; no matter how "good" you say you culture is. Speaking about Seattle salaries, Brooks is new to Seattle and new to growth. They are a $500M company but when it comes to employee benefits and salary and any compensation for that matter they are still pretending that they are a $50M company. You can't have it both ways. They're the awkward teenager with too much money trying to wear big boy pants. Another review mentioned bullying; I've seen this happen in multiple departments and it's starting to tear things apart internally. Backstabbing, gossip, manipulation and political maneuvers are regular practice. In fact, it looks like that's how you get ahead; it certainly isn't the quality of work that's rewarded. All of these negative practices were not coming from the individual contributors; these were the managers and executives. Brooks has a very obvious Zero-to-Hero phenomena going on. There are so many "leaders" that come from big companies where they either failed, were under-productive or just nobodies and they come into this relatively unknown running company and suddenly they're big shots with fancy corporate buzzwords and sadly they are listened to because of where they came from (not who they are or what their skills are). And sadly, it's the individual contributors, the 10 year veteran that hasn't seen a promotion, and the quiet high-performer who just wants to do an excellent job and doesn't boast to everyone like a politician about his own accomplishments. Brooks has a long way to go. I'd be very careful before spending your time here.

Explore other reviews about Brooks Running

5.0
16 June 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- excellent employee perks - gorgeous HQ office buildings with amenities - free lunch - supportive and passionate team members

Cons

- parking is not free for employees, but there are commuter benefits to offset that

2.0
7 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO and benefits are good. There is free lunch and an onsite gym. Employees are encouraged to run and stay active, with office next to the Burke-Gilman running trail.

Cons

The culture is presented as fun and healthy but in reality it is fairly toxic within specific departments and feels very “high school”. It is also very hierarchical with lots of corporate bureaucracy. The company caters more to middle and upper level management, so expect limited growth and development opportunities. Unclear, constantly changing expectations and overlapping job roles are a common theme. Leadership is not held accountable within the organization. People who play the game and assimilate to the culture are rewarded and perpetuate the status quo way of doing things. This leads to a lack of diversity in thought but also diversity in general especially at the leadership level. There is an added complexity to everything that makes even the most simple work difficult. Everyone is overwhelmed by too many meetings and yet there is not a lot of cross-functional collaboration, as all of the teams work in silos and compete for resources. The company is trying to become a more global, but there are a lot of growing pains associated with this. For a growing company with headquarters in a location like Seattle, the pay is low and not competitive enough to attract and retain top talent. The office buildings also face local area constraints like expensive parking which is passed on to the employee. The company incentivizes alternative transportation but it can be difficult to figure out the best way to get to work. There has been reduced flexibility to work from home with more emphasis put on being in the office.

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