Not bad - IT Field Technician Brooksource Employee Review

4.0
31 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The pay is decent enough, and there are some great team members.

Cons

They laid 200+ off through email. Toxic work environment mainly due to petty team leads who are always in competition with other leads. As a result, they bad-mouth other teams and try to get everyone else to chime in and pick a side.

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Brooksource Response
3y
Thank you for bringing this to our attention. Relationships are at the core of our business and thus we put a great deal of value in not only the relationships with our clients, but also the relationships with our consultants. It is for this reason that we are disappointed to hear that you had such a negative experience. Would you please email us at success@eightelevengroup.com so that we can learn more about this situation?

Explore other reviews about Brooksource

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Great company and people, and resources.

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Brooksource Response
1w
Thank you for taking the time to share your feedback! At Brooksource, we strive to better the lives of our consultants, so we appreciate any feedback we can use to address the needs of our organization. If you have any additional feedback or suggested improvements, please email us at success@eightelevengroup.com as we are always trying to better the experiences we offer.
3.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

This company relies on growth from within, so if they see potential in you, they will help you get to that next level. There is always a huge support system around you at all times.

Cons

The amount of support can quickly turn into micromanaging, and promoting from within is great until you start protecting those who earned their title sheerly through tenure or a 'good ol' boy' system. Also, the pay is abysmal. They pay you the absolute minimum in salary and the rest is based off of commission, so even the best reps can lose everything on a clients whim, going from making almost $200K a year to $30K in the blink of an eye. They say they have protections in place for that but that's only for the people who earn the company millions of dollars for 4 consecutive years. Also, there really is no such time as a work/life balance here. They throw parties to make you think you do, but if you are out on PTO you will still be judged by your KPI's while you were out, and they expect you to pick up the phone, regardless of if you are on vacation or at your grandfathers funeral. "Still gotta keep you numbers up!"

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