Pros
Nice building, good location. Metallography is a fascinating field of technical/scientific endeavor.
Cons
Since the 2009 recession Buehler management, driven by Illinois Tool Works management, has eliminated virtually all long term employees who were good at their job and replaced some of them with low paid workers with no experience, or very limited experience in the field of metallography. Several excellent sales people have been terminated while others, who cannot even send out a product quote to an enquiring customer (one important customer asked 4 times for a quote, but never got one) are retained. Their laboratory staff has been decimated since the termination of one of the world's greatest experts in metallography in December 2009. Their marketing department now knows nothing about marketing and nothing about their products and the market they serve. Three people in upper management were fired starting in the Fall of 2010 who should have never been promoted or hired. They terminated the head of their European office in Dusseldorf who was a superb employee. He controlled their offices in Germany, England and France and all distributors to South Africa and Australia (except for China and japan). The ITW 80:20 rule is stupid and prevents sales growth. Buehler sales have fallen dramatically as a result. They have not introduced a successful, competitive new product in years. Buehler has also lost a number of their excellent, dealers worldwide.