Pros
Good opportunities for advancement for the right person, free meals, fun atmosphere when it's not chaotic.
Cons
Too much administrative busywork with the Zenput checklists. I'm all for checklists and systems, but they are way too lengthy especially for the training checklists and evaluations. The pay for the lower level positions is also below industry standard, so it can be difficult to build a strong team with the constant turnaround. There have also been some questionable decisions that have alienated a good portion of the customer base, such as switching to frying everything in beef tallow, including the fries and onion rings. They also removed the daily greens salad, which many people loved and came in exclusively for.