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CAP COM Federal Credit Union

Is this your company?

Senior team needs an overhaul - Anonymous employee CAP COM Federal Credit Union Employee Review

1.0
3 July 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CAP COM is an organization that is great to work for if you are an entry level employee or someone who is not looking to advance your career beyond maybe one promotion. They have a solid benefits package, a nice building (that no one goes into anymore), and prior to covid, had a well-organized employee engagement program.

Cons

The biggest downside of this company is the senior management team. The entire company revolves around the whims of this team who quite frankly are unprofessional, inexperienced and self-serving. The new CEO has hired family members into key roles. The company is in a "double in size" growth mode under the new CEO, and have been pouring money into technologies that will allow them to compete with the bigger FI’s instead of focusing on what they are actually good at. CAP COM will soon fall from grace due to the lack of experience of their senior team and the impending competition from smarter, faster FI's such as Chase and other CU's who have changed their charters. Finally, morale at CAP COM is at an all time low. There was a lot of bad blood generated by the fact that the senior managers refused to step foot in a branch at any time during the pandemic while requiring the branch staff to interact every day with the public. In addition, the company laid off some great employees in the middle of covid by supposedly eliminating their positions despite repeated promises from the CEO that jobs were secure. This demonstrated to the company that the senior team is only looking out for their own interests and their own circle of friends and family. Do yourself a favor and get a position with one of the many companies that you can trust with your career. It makes no sense to join a dysfunctional organization like CAP COM when there are thousands of opportunities with companies that don't allow nepotism, have senior leaders that you can look up to, and will support you with a REAL emerging leaders program.

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CAP COM Federal Credit Union Response
4y
Thank you for taking the time to share your feedback. At CAP COM we do provide various channels for staff to share and discuss their concerns.

Explore other reviews about CAP COM Federal Credit Union

5.0
11 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

None. Company is great to its employees

1.0
7 June 2024
Recommend
CEO approval
Business outlook

Pros

Really great people to work with

Cons

Tough to deal with rude customers, but that’s part of it

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